Privacy Policy
Last Updated: January 2026
Epic Central Labs ("we", "us", "our", or "Company") operates the epicentrallabs.com website (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site. By accessing and using epicentrallabs.com, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
- Personal Data: Name, email address, phone number, and other contact information you voluntarily provide when creating an account or contacting us.
- Technical Data: IP address, browser type, operating system, pages visited, time and date of visits, and clickstream data.
- Cookies and Tracking Technologies: Information collected through cookies, pixels, beacons, and similar tracking technologies.
- Usage Data: Information about how you interact with our Site, including searches, links clicked, and content viewed.
How We Use Information
We use the information we collect for the following purposes:
- To operate, maintain, and improve the Site and our services.
- To track affiliate commissions and performance metrics for partner casinos and gambling platforms.
- To conduct analytics and monitor Site traffic and user behaviour.
- To respond to your inquiries and provide customer support.
- To send promotional materials and updates (with your consent where required).
- To comply with legal obligations and protect against fraud.
Cookie Policy
Our Site uses cookies and similar tracking technologies to enhance your experience. Types of cookies we may use include:
- Essential Cookies: Necessary for Site functionality and security.
- Analytics Cookies: Help us understand how visitors use our Site.
- Affiliate Tracking Cookies: Track clicks and referrals to partner casinos to calculate commissions.
- Marketing Cookies: Enable personalised advertising and promotional content.
You can control cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect Site functionality and your ability to access certain features.
Third-Party Links
Our Site contains links to third-party websites, including casinos, gambling platforms, and affiliate partners. We are not responsible for the privacy practices or content of these external sites. We strongly encourage you to review the privacy policies of any third-party website before providing personal information or engaging with their services.
Your interactions with linked casinos and gambling operators are governed by their respective privacy policies, not this Policy. We do not control and are not liable for their data handling practices.
Your Rights
As a user in Australia, you have rights under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), including:
- The right to access your personal information.
- The right to request correction or amendment of inaccurate data.
- The right to request deletion of your personal information (subject to legal obligations).
- The right to object to our use of your data for direct marketing purposes.
- The right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
To exercise any of these rights, please contact us using the details provided below.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Australian law. Affiliate tracking data and analytics information may be retained for a period of up to 2 years. You may request deletion of your personal data at any time, subject to legal retention requirements.
Contact Us
If you have questions about this Privacy Policy, requests regarding your personal information, or wish to lodge a complaint, please contact us at:
Email: privacy@epicentrallabs.com
Website: epicentrallabs.com
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.